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Terms and Conditions for Organizing Events at Eleven Restaurant

1. General Information

Business Name and Address: CATERING AND EVENTS LTD, trading as “Eleven Restaurant”
Registration Number: 15208113
11 Stanmore Hill, Stanmore, England, HA7 3DP

Contact Information:

• Website: https://elevenstanmore.co.uk/
• Email: contact@elevenstanmore.co.uk
• Phone: 07990 844474 / 020 8259 3358

2. Booking and Payment

• A non-refundable deposit of 25% is required at the time of booking.
• The remaining balance of 75% must be paid no later than one day before the event.
• Bookings can be made via our website, by phone, or in person at the restaurant.

3. Cancellation and Refunds

• Deposits are non-refundable. In the event of a cancellation, the deposit will be forfeited.
• Cancellations must be made in writing and sent to contact@elevenstanmore.co.uk.

4. Venue Use and Timings

• Events may commence after 4:00 PM.
• Music is permitted until 1:00 AM.
• Guests must vacate the premises by 2:00 AM.

5. Capacity and Seating

• The restaurant can accommodate up to 120 guests. Please contact us for detailed seating arrangements.

6. Food and Beverage

• Custom menu options are available upon request. Please discuss your requirements with our team.
• Beverage options include both open bar and cash bar. Specific arrangements can be tailored to your event.

7. Decorations and Entertainment

• External vendors (e.g., DJs, bands, decorators) are allowed but must be pre-approved by Eleven Restaurant.
• Clients are responsible for any damage to decorations, glassware, or other elements within the venue. Repair costs will be supported by the client.

8. Client Responsibilities

• The client is responsible for any damage and inappropriate behaviour of their guests.
• Any special details or requirements must be agreed upon based on the specific nature of the event.

9. Restaurant Responsibilities

• Eleven Restaurant will provide necessary staff for the event and ensure the venue is prepared as agreed.
• We are not liable for any interruptions or issues beyond our control.

10. Force Majeure

• Eleven Restaurant is not liable for events outside our control, such as natural disasters or government restrictions.

11. Amendments and Termination

• Terms and conditions may be amended from time to time. Clients will be notified of any changes.
• Either party may terminate the agreement under the conditions specified in these terms.

12. Dispute Resolution

• Any disputes arising from these terms and conditions will be resolved through mediation or arbitration.

For any questions or additional information, please contact us at contact@elevenstanmore.co.uk or call 07990 844474 / 020 8259 3358.